Terms & Conditions
Protecting your online order information on is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.
Making a credit card purchase is just as safe on our website as it is by telephone. But if you prefer to order merchandise from the website by phone, call +852 2180 7346 or email
Whenever you shop with L' Dezen Jewellery Co. Ltd. (online or by phone) we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. To improve our website, we may collect non-personal information about how users navigate through the site.
Use and disclosure of information
We use the information we collect to process your purchase transactions and to help us improve our showroom and online product assortments and services for you.
Changes to this Policy
All content of our website (including text, graphics, logos, button icons, images, and software) is the property of L' Dezen Jewellery Co. Ltd. unless credited otherwise. You may electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with ldezen.com. Any other use of our website, including reproduction and internet links, is strictly prohibited without our prior written permission.
The trademarks, logos, service marks and trade names of L' Dezen Jewellery Co. Ltd. and our affiliates may not be used without our written permission.
Errors and inaccuracies
We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
Disclaimer of liability
We make no representations or warranties, express or implied, with respect to this website. It's content, and the information and services available on or through it, are provided "as is." Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this website.
We do our best to have every piece on our website available to you within a week of your order; however, due to the nature of our product, this may not always be possible. If the piece (or size) you have ordered is out of stock, you may special order it.
Special Order items are custom made and will ship within four to six weeks. Please contact us should you need a special size in a particular piece. In some instances we may be able to accommodate you. All sale items and special orders are non-returnable.